Every day thousands of shops in 950 cities around the world sell flowers using Flowwow. Our record is 22,000 completed orders per day. And this is not the limit! Thanks to the use of technology and working with partners, all orders are fulfilled at a high level (96% of Flowwow customers rate the service at 5 and 5).
The main goal of Flowwow is high quality standards at affordable prices. To do this, we strive to automate the work of performing stores and create competition within the platform. All this is Flowwow.
Each store is trained to meet the Flowwow requirements.
Each performing store uses Flowwow technologies — mobile applications that allow:
With the help of technology, you can see a photo of the bouquet before delivery, the courier's movement on the map. Any details can be clarified in a chat with the store.
On Flowwow, you are protected by more than just the law. Despite the fact that flowers are an item that cannot be returned, you can open a dispute on Flowwow after delivery and return the full amount of the order if something does not suit you. The money is debited only after the order is delivered.
Our payment system ensures the security of payments between the performing store and you. You are completely protected. That is why we recommend making payments only through Flowwow.
You can be safe for your data. We require a multi-factor confirmation to log in to your account and pay via a personal SMS code. Our platform fully complies with the GDPR in the EU and the law "On Personal Data" of the Russian Federation (N 152-FZ).
Flowwow hosts 190 thousand products in 950 cities around the world. This is the largest catalog among all flower services. We show our own prices from stores, and the personalization system adapts to the recipient, making the choice quick and suitable for you.
Performing stores are trying to attract attention and reduce prices. This is how competition affects the increase in the level of service and the reduction in cost.
It is very convenient to compare prices: 4,500 active stores are collected in one service.
We know what almost every recipient likes. To do this, we use predictive analytics and machine learning, as well as data from the recipients themselves. As a result, you perform a minimum of actions for the order.
We try to make it so that before placing an order, you can easily get all the necessary information about the performing store. To do this, after each completed order, we ask customers to evaluate the service and leave feedback. To date, more than 350 thousand reviews have been posted on Flowwow.
Each client can evaluate the work of the performing store, its service, compliance with what was ordered. We do not delete or edit even negative reviews. Only customers can dispose of them.
After delivery, we ask the recipients how long the flowers have been standing and how fresh they were in order to get up-to-date data for each store. You only get real information about the performer.
We have created a support service that is ready to help you at any time of the day and seven days a week. If you need any help, we are always in touch!